Privacy Policy
Privacy Policy
Effective Date: 2/21/2025
Chattanooga Tile Company (“us,” “we,” or “our”) operates the website https://www.chattanoogatilecompany.com/ (the “Service”). This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have regarding that data.
Information Collection and Use
We collect various types of information to provide, maintain, and improve our tile installation and design services. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This may include your email address, first and last name, phone number, and address, including city, state, and ZIP or postal code.
Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This data may include information such as your computer’s Internet Protocol address (for example, IP address), browser type, browser version, the pages you visit on our Service, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our Service and to store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.
Use of Data
Chattanooga Tile Company uses the collected data for various purposes, including providing and maintaining our Service, notifying you about changes to our Service, enabling interactive features when you choose to use them, providing customer support, analyzing usage to improve our Service, and detecting, preventing, and addressing technical issues.
Microsoft Clarity and Microsoft Advertising
We partner with Microsoft Clarity and Microsoft Advertising to better understand how users interact with our website through behavioral metrics, heatmaps, and session replay. This information helps us improve our services, optimize our website, support marketing efforts, and address fraud or security concerns. Website usage data may be collected through first-party and third-party cookies and other tracking technologies.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers or servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using our Service and submitting your information, you consent to that transfer. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Legal Requirements
We may disclose your Personal Data if we believe such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.
Security of Data
We use commercially reasonable measures to help protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide services on our behalf, perform Service-related functions, or assist us in analyzing how our Service is used. These third parties may have access to your Personal Data only to perform these tasks for us and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party analytics providers to monitor and analyze the use of our Service in order to improve performance, usability, and overall customer experience.
Your Access to and Control Over Your Information
You have the right to access, update, or request deletion of your Personal Data. You may also opt out of receiving future communications from us at any time by contacting us using the contact information provided below.
Links to Other Sites
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our Service is not intended for individuals under the age of 18, and we do not knowingly collect Personal Data from anyone under 18. If we become aware that we have collected Personal Data from a child without appropriate consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date at the top of this Privacy Policy will be updated. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: